Privacy policy

Last updated: August 29, 2026

At Rustic Sahuaro, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our site or make a purchase from our store, in compliance with United States privacy standards.

1. Who We Are

Rustic Sahuaro

17745 W Grand Ave, Surprise, AZ 85387, United States

Phone: +1 480-842-1136

Email: support@rusticsahuaro.com

Store Hours (MST):

Monday – Sunday: 8:30 AM – 5:00 PM

2. Information We Collect

We collect only the essential information needed to process your orders and deliver a reliable shopping experience:

  • Order Details: Your name, email address, phone number, shipping address, and billing address.

  • Payment Information: We do not store credit or debit card numbers on our servers. Payment processing is handled directly through secure, encrypted payment gateways.

  • Technical Data: Basic device information, such as IP address and browser type, which helps us optimize site performance and protect against fraudulent transactions.

3. How We Use Your Information

Your information is used strictly for legitimate operational purposes:

  • Order Fulfillment: Processing your orders for Mexican pottery, garden decor, planters, and home accents, as well as coordinating local pickup or shipping.

  • Customer Support: Communicating with you regarding order confirmations, shipping updates, and customer service inquiries.

  • Site Security: Monitoring transactions to prevent fraud and protect customer data.

  • Legal Compliance: Maintaining tax, accounting, and regulatory records as required by law.

4. Sharing Data with Third Parties

We do not sell your personal information. We only share necessary data with trusted service providers who help us operate our business:

  • Payment Processors: Secure financial institutions that process payments safely at checkout.

  • Delivery Partners: Shipping carriers such as USPS and UPS to deliver your packages.

  • Marketing & Analytics: Third-party tools like Google to analyze performance and showcase relevant products (e.g., Google Shopping).

  • SMS & Mobile Data Protection: Mobile numbers and SMS opt-in consent collected during checkout are kept confidential. We never share, rent, or sell phone numbers or opt-in data to third parties or affiliates for marketing or promotional purposes.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill order requests, resolve issues, and comply with legal, tax, or accounting requirements.

6. Cookies & Tracking Technologies

We use cookies to maintain your active shopping cart, remember user preferences, and analyze website performance. You can manage or disable cookie settings through your internet browser preferences at any time.

7. Your Privacy Rights

Depending on your state of residence, you may have specific privacy rights regarding your personal data:

  • Access & Portability: Request details on what personal information we hold about you.

  • Correction & Deletion: Request corrections to inaccurate details or request deletion of your personal data.

  • Opt-Out: Opt out of certain data processing or sharing practices.

To exercise any of these rights, please email us at support@rusticsahuaro.com.

8. Data Security

Our website uses Secure Sockets Layer (SSL) encryption to protect data transmitted during checkout. We maintain physical, administrative, and technical measures to safeguard your personal details against unauthorized access, loss, or misuse.